Management Company

Omni Community Association Management
Website

Property Manager

Heather Carson
hcarson@omnihoa.com
PO BOX 395 | Grove City | Ohio | 43123
Office: (614) 539-7726 ext. 207 **Note** This is Heather’s desk phone. If you call Heather directly, she only gets the calls when she’s in the office. Heather is frequently OUT OF THE OFFICE. You are better off calling the Help Desk number for most situations.
Help Desk: (877) 405-1089 – IMPORTANT – This is the number you should be calling in most circumstances. Omni has people answering the Help Desk phone during regular business hours.
Emergency: (614) 344-1889 – **Note** This phone number is a Google Voice number and the voicemail will say that the subscriber is not available. LEAVE A MESSAGE. Omni monitors this emergency number and THEY WILL RESPOND TO YOUR MESSAGE.

Omni Anywhere App / Web Portal

In October 2023, our management company, Omni, released an app/web portal that replaced the existing “Caliber” portal used by owners to access their accounts.

For OWNERS, the Omni Anywhere provides the following benefits:

View and update your owner profile and contact information effortlessly.
Pay your association dues conveniently and securely online.
Easily locate compliance issues and access important association documents.
Receive important communications from the Board and Omni.
Participate in polls, be notified of events, etc.
And much more!

In February of 2024, a limited version of the app was made available to TENANTS in the community as well. This allows our tenant residents to benefit from the real-time communications offered by the app/portal as well as providing access to important community documents that are relevant to all residents (pool pass requests, community rules, parking sticker requests, etc.).

You must register for access before you are able to use this service. OWNERS, please contact Heather at Omni for registration information if you did not receive an email invitation. TENANTS, please contact your landlord and let them know you would like access to the service. LANDLORDS, please contact Heather at Omni to get your tenants an invitation. The web portal located at https://greatnorthwoods.frontsteps.com is full-featured and can be used for all the services available to you. The app has limited features and is not required to receive all the benefits of registration, but if you choose to, owners and tenants can download the app for your iPhone or Android device.

Payment Information

Condo fees must be paid no later than the 10th of every month or a late fee will be charged. You will not receive a payment coupon book or monthly invoices for dues. You have several options available for paying condo fees:

Using the Omni Anywhere app/portal you can set up automatic ACH withdrawals from your bank account (for a fee) or pay by credit card (for a fee).
By mailing paper checks to Omni (no fee) or setting up your bank’s bill pay service (bank fees, if applicable), preferably to set up recurring payments. To do this, you will require the following payee information:
- Account number: <Located on your payment coupon or provided by Omni>
- Payee Name: Great North Woods Phase II COA
- Payee Address: P.O. Box 65825, Phoenix, AZ 85082-5825
- Payee Phone: 866-688-7957

Television Providers

Breezeline Cable TV, Internet and Phone
1-888-536-9600
https://www.breezeline.com/

Time Warner Cable
1-800-892-4357
https://www.timewarnercable.com

DISH Satellite TV
1-888-434-0112
http://www.dish.com/

DIRECTV
1-888-777-2454
http://www.directv.com/

City Services

Columbus Police (Non-Emergency)
614-645-4545

Bulk Trash Pickup
614-645-8774

Post Office

Nearest
5555 Cleveland Avenue
Columbus, OH 43231
(614) 890-1180

For new keys or any issue with your mailbox you must contact the Post Office located at:
2200 Innis Road
Columbus, OH 43224
(614) 476-1590

Utilities

American Electric Power

Report outages: 1-800-277-2177 or https://www.aepohio.com/outages/report/
Corporate headquarters: 614-716-1000
Customer service: 1-800-672-2231

Columbia Gas Company

Report gas leak: 1-800-344-4077 or 911
Corporate headquarters: 614-460-6000
Customer service: 1-800-344-4077